Privacy Policy

Absolutely Kili and Travel (“we”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have. It applies to our website and to enquiries and bookings made with us.

1. Information we collect

You can browse our website anonymously. We collect personal information only when you choose to give it to us, for example when you send an enquiry, request a quote, make a booking or subscribe to our newsletter. This may include your name, email address, telephone or WhatsApp number, country of residence, travel dates and any trip preferences you tell us about.

2. How we use your information

We use your information to respond to your enquiry, prepare your quote, plan and operate your trip, communicate with you before, during and after travel, and, where you have opted in, to send you occasional travel inspiration. We only ever use your details for the purpose you provided them.

3. Payments

Card payments are processed securely by our payment provider, Stripe. Your full card details are handled by the payment provider and are not stored on our servers.

4. Sharing your information

We do not sell, trade or rent your personal information. We share it only with the trusted suppliers who deliver your trip (such as lodges, camps, park authorities and airlines) and with service providers who help us run our business, all of whom are required to keep it confidential and to use it only to provide their service. We may also disclose information where we are required to do so by law.

5. Cookies

Our website uses cookies to help the site function, remember your preferences and understand how the site is used so we can improve it. You can control or disable cookies through your browser settings; some features may not work as well if you do.

6. Children

Our services are intended for adults. In line with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from anyone under the age of 13.

7. Data retention

We keep your information only for as long as we need it to provide our services and to meet our legal and accounting obligations. You may ask us to delete your information at any time, subject to those obligations.

8. Your rights

You have the right to ask us for a copy of the personal information we hold about you, to have it corrected if it is inaccurate, to withdraw your consent to marketing, and to request its deletion. To exercise any of these rights, simply contact us using the details below.

9. Security

We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions about this policy or your information, contact Absolutely Kili and Travel, P.O. Box 13293, Arusha, Tanzania. Email info@amazingkilimanjaro.com or call +255 755 102 411.